Player Protection

fb001 Responsible Gaming

Gaming should always be fun — a form of entertainment, not a way to make money or escape problems. At fb001, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to stay in control and enjoy the game safely.

⚠️ Gambling is addictive. Know when to stop.

This is the PAGCOR-recommended responsible gaming reminder. fb001 fully endorses this message. If you or someone you know is struggling with gambling, please use the tools and resources on this page. You are not alone — help is available.

Strictly 21+ Only

Under Philippine law and PAGCOR regulations, online casino gaming and sports betting are strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule — it is a legal requirement that fb001 enforces rigorously.

Every player who registers on fb001 must verify their age and identity through our KYC process. Players found to be under 21 will have their accounts immediately suspended and all funds returned. fb001 also encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.

If you suspect a minor is using fb001: Contact our support team immediately at [email protected]. We will investigate and act without delay.

21+
21+
Minimum Age Requirement
KYC
Mandatory Verification
24/7
Support Available
"Gambling is addictive. Know when to stop."

PAGCOR-recommended responsible gaming reminder — endorsed and displayed by fb001 on all relevant pages.

How fb001 Keeps You Safe

fb001 has built a comprehensive responsible gaming framework to protect every player. Here are the core pillars of our player protection programme.

Strict Age Verification

Every fb001 account requires mandatory KYC verification to confirm the player is 21 years of age or older. No exceptions. We use government-issued ID checks to ensure compliance with Philippine gaming law.

Deposit Limit Controls

fb001 allows players to set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it cannot be increased for 72 hours — giving you a cooling-off period to reconsider.

Self-Exclusion Programme

Players who feel they need a break can activate self-exclusion for periods ranging from 30 days to permanent exclusion. During self-exclusion, your account is locked and you will not receive any promotional communications from fb001.

Session Time Reminders

fb001 sends automatic session time reminders to help you keep track of how long you have been playing. You can also set custom session time limits in your account settings to manage your gaming time effectively.

Loss Limit Settings

Set a maximum loss limit per day, week, or month. When your loss limit is reached, fb001 will automatically pause your gaming session for the remainder of that period — protecting your bankroll and your wellbeing.

24/7 Support & Counselling

Our responsible gaming support team is available around the clock. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, fb001's support team is here for you every day of the year.

Self-Exclusion & Account Controls

fb001 gives every player full control over their gaming activity. Our self-exclusion and account control tools are easy to access and take effect immediately. Here is how to use them:

1
Log In to Your fb001 Account

Access your account via the fb001 Login page. Navigate to Account Settings in your profile menu.

2
Go to Responsible Gaming Settings

Find the "Responsible Gaming" section within your account settings. All limit and exclusion tools are located here.

3
Set Your Limits or Activate Exclusion

Choose from deposit limits, loss limits, session time limits, cooling-off periods (1–30 days), or full self-exclusion (30 days to permanent).

4
Confirm and Activate

All restrictions take effect immediately upon confirmation. Limit reductions are instant; limit increases require a 72-hour waiting period.

5
Contact Support if You Need Help

If you cannot access your account or need immediate assistance activating self-exclusion, contact our support team at [email protected] and we will act right away.

Your Account Control Toolkit

Deposit
Deposit Limits

Set daily, weekly, or monthly maximum deposit amounts in Philippine Peso (₱).

Loss
Loss Limits

Cap your maximum losses per day, week, or month to protect your finances.

Time
Session Limits

Limit how long you can play in a single session. Reminders sent at intervals you choose.

Cooling Off
Cooling-Off Period

Take a short break of 1 to 30 days. Your account is temporarily suspended during this time.

Exclusion
Self-Exclusion

Exclude yourself for 30, 60, 90, 180 days, 1 year, or permanently. Takes effect immediately.

Reality
Reality Checks

Receive pop-up reminders showing your session duration and net win/loss at set intervals.

Warning Signs to Watch For

Problem gambling can affect anyone — regardless of age, income, or background. Recognising the warning signs early is the first step toward getting help. If you notice any of the following in yourself or someone you know, please reach out for support.

  • Spending more money on gambling than you can afford to lose
  • Chasing losses — continuing to play to try to win back money you have lost
  • Lying to family or friends about how much time or money you spend gambling
  • Neglecting work, school, family, or personal responsibilities because of gambling
  • Feeling anxious, irritable, or restless when you try to cut down or stop gambling
  • Borrowing money or selling possessions to fund gambling activity
  • Using gambling as a way to escape stress, depression, or personal problems
  • Thinking about gambling constantly, even when doing other activities

Signs of Healthy Gaming

Responsible gaming means enjoying fb001 as a form of entertainment within your means. Here is what healthy, responsible gaming looks like:

  • You play with money you can afford to lose — your entertainment budget
  • You set time and deposit limits before you start playing
  • You stop playing when you reach your limit, win or lose
  • Gaming is one of many leisure activities — not your primary focus
  • You are honest with yourself and others about your gaming habits
  • You never gamble when you are stressed, upset, or under the influence
  • You take regular breaks and do not chase losses
  • You view winnings as a bonus, not an expected income

Remember: The house always has an edge. Gambling should never be seen as a reliable way to make money. Play for fun, play responsibly, and always stay within your limits on fb001.

Responsible Gaming FAQs

Log in to your fb001 account and go to Account Settings. Under the Responsible Gaming section, select "Deposit Limits" and choose your preferred daily, weekly, or monthly limit in Philippine Peso (₱). The limit takes effect immediately. Any reduction is instant; any increase requires a 72-hour waiting period.

Self-exclusion is a tool that allows you to voluntarily block yourself from accessing your fb001 account for a set period. Options include 30, 60, 90, or 180 days, 1 year, or permanent exclusion. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot create a new account. Permanent self-exclusion cannot be reversed.

For temporary self-exclusion periods (30 days to 1 year), you may request account reactivation after the exclusion period has fully expired. There is a mandatory 7-day cooling-off period after the exclusion ends before reactivation can be processed. Permanent self-exclusion cannot be reversed under any circumstances.

The first step is to acknowledge the issue — that takes courage. Immediately activate self-exclusion on your fb001 account to remove access. Then reach out to our support team at [email protected] for guidance. We strongly encourage seeking professional help. Talking to a trusted friend, family member, or counsellor can make a significant difference.

Absolutely not. fb001 strictly enforces the 21+ age requirement in accordance with Philippine gaming regulations. All players must complete KYC age verification before they can deposit or play. Any account found to belong to a person under 21 will be immediately closed and all funds returned. We take underage gambling prevention very seriously.

Enjoy fb001 — Within Your Limits

fb001 is here to give Filipino players a safe, fair, and entertaining gaming experience. Play smart, set your limits, and enjoy the game the right way.

⚠️ 21+ only. Gambling is addictive. Know when to stop. Full terms apply.